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Swiggy wished to seize the opportunity to broaden its future product pipeline. Their goal was to elevate user satisfaction by fostering innovative product ideas rooted in a consumer-centric approach, rather than solely prioritizing business objectives—the wilder the idea the better; it was a no-holds-barred brief! Therefore, the challenge was to collaboratively generate a minimum of 100 innovative product ideas and features each for Food, Instamart and Dineout directly with creative consumers!

Our innovation initiative not only exceeded the 100-idea milestone in each vertical but also empowered Swiggy to gain a first-mover advantage on numerous novel concepts directly inspired by consumers, effectively future-proofing the company!

How can a popular food & grocery delivery service innovate to stay ahead of the game?

Swiggy wished to seize the opportunity to broaden its future product pipeline. Their goal was to elevate user satisfaction by fostering innovative product ideas rooted in a consumer-centric approach, rather than solely prioritizing business objectives—the wilder the idea the better; it was a no-holds-barred brief! Therefore, the challenge was to collaboratively generate a minimum of 100 innovative product ideas and features each for Food, Instamart and Dineout directly with creative consumers!

Our innovation initiative not only exceeded the 100-idea milestone in each vertical but also empowered Swiggy to gain a first-mover advantage on numerous novel concepts directly inspired by consumers, effectively future-proofing the company!

2023
Interfaces & Experience